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Shipping
How long does it take to ship my order?
I'm worried about my item being damaged.
How does in-home set up, delivery work?
When will my order arrive?
Ordering & Payments
Do you offer financing or 0% down payments?
I'm having trouble checking out.
What's the difference between ordering on your website vs. ordering on Amazon?
Product
Do you have split-queen sized beds available?
Do you have full-sized beds available?
How do I sync my remote to my bed?
Is the headboard in the picture included?
Where do I find sheets and bedding for adjustable beds?
What are the differences between the 10", 12", and 14" mattresses?
Where are your bedding, bases, and mattresses manufactured?
Returns
What is the 120-Night Sleep Guarantee?
What is your return policy?
I need to start the return process.
Information
Where is Sven & Son® located?
User Manuals
Back to home
Help Center
Returns
Shipping
How long does it take to ship my order?
I'm worried about my item being damaged.
How does in-home set up, delivery work?
When will my order arrive?
Ordering & Payments
Do you offer financing or 0% down payments?
I'm having trouble checking out.
What's the difference between ordering on your website vs. ordering on Amazon?
Product
Do you have split-queen sized beds available?
Do you have full-sized beds available?
How do I sync my remote to my bed?
Is the headboard in the picture included?
Where do I find sheets and bedding for adjustable beds?
What are the differences between the 10", 12", and 14" mattresses?
Where are your bedding, bases, and mattresses manufactured?
Returns
What is the 120-Night Sleep Guarantee?
What is your return policy?
I need to start the return process.
Information
Where is Sven & Son® located?
User Manuals
Returns
Nervous about the purchase? Check out our amazing warranty and return policy that was created with you and your best night's rest in mind.
What is the 120-Night Sleep Guarantee?
120-Night Comfort Exchange
What is your return policy?
Return Policy
I need to start the return process.
Return Form