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title: Essential Series User Manual
description: Download (2023) Download (2024)
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# Essential Series User Manual

[Download (2023)](https://help.svenandson.com/hubfs/01%20-%20Sven/Customer%20Service%20Tools/Essential%20Series%20User%20Manual.pdf?hsLang=en)

[Download (2024)](https://help.svenandson.com/hubfs/SG-NLP160-Model%20E-manual-2024.pdf?hsLang=en)

- [Shipping](https://help.svenandson.com/shipping?hsLang=en#main-content)

    - [How long does it take to ship my order?](https://help.svenandson.com/shipping?hsLang=en#how-long-does-it-take-to-ship-my-order)
    - [I'm worried about my item being damaged.](https://help.svenandson.com/shipping?hsLang=en#im-worried-about-my-item-being-damaged)
    - [How does in-home set up, delivery work?](https://help.svenandson.com/shipping?hsLang=en#how-does-in-home-set-up-delivery-work)
    - [When will my order arrive?](https://help.svenandson.com/shipping?hsLang=en#when-will-my-order-arrive)
- [Ordering & Payments](https://help.svenandson.com/ordering-payments?hsLang=en#main-content)

    - [Do you offer financing or 0% down payments?](https://help.svenandson.com/ordering-payments?hsLang=en#do-you-offer-financing-or-0-down-payments)
    - [I'm having trouble checking out.](https://help.svenandson.com/ordering-payments?hsLang=en#im-having-trouble-checking-out)
    - [What's the difference between ordering on your website vs. ordering on Amazon?](https://help.svenandson.com/ordering-payments?hsLang=en#whats-the-difference-between-ordering-on-your-website-vs-ordering-on-amazon)
- [Product](https://help.svenandson.com/product?hsLang=en#main-content)

    - [Do you have split-queen sized beds available?](https://help.svenandson.com/product?hsLang=en#do-you-have-split-queen-sized-beds-available)
    - [Do you have full-sized beds available?](https://help.svenandson.com/product?hsLang=en#do-you-have-full-sized-beds-available)
    - [How do I sync my remote to my bed?](https://help.svenandson.com/product?hsLang=en#how-do-i-sync-my-remote-to-my-bed)
    - [Is the headboard in the picture included?](https://help.svenandson.com/product?hsLang=en#is-the-headboard-in-the-picture-included)
    - [Where do I find sheets and bedding for adjustable beds?](https://help.svenandson.com/product?hsLang=en#where-do-i-find-sheets-and-bedding-for-adjustable-beds)
    - [What are the differences between the 10", 12", and 14" mattresses?](https://help.svenandson.com/product?hsLang=en#what-are-the-differences-between-the-10-12-and-14-mattresses)
    - [Where are your bedding, bases, and mattresses manufactured?](https://help.svenandson.com/product?hsLang=en#where-are-your-bedding-bases-and-mattresses-manufactured)
- [Returns](https://help.svenandson.com/returns?hsLang=en#main-content)

    - [What is the 120-Night Sleep Guarantee?](https://help.svenandson.com/returns?hsLang=en#what-is-the-120-night-sleep-guarantee)
    - [What is your return policy?](https://help.svenandson.com/returns?hsLang=en#what-is-your-return-policy)
    - [I need to start the return process.](https://help.svenandson.com/returns?hsLang=en#i-need-to-start-the-return-process)
- [Information](https://help.svenandson.com/information?hsLang=en#main-content)

    - [Where is Sven & Son® located?](https://help.svenandson.com/information?hsLang=en#where-is-sven-son-located)
- [User Manuals](https://help.svenandson.com/user-manuals?hsLang=en)
- [Warranty & Parts](https://help.svenandson.com/warranty-parts?hsLang=en)

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